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Terms of Conditions

We provide its services to you subject to the notices, terms, and conditions set forth in this . In addition, when you use service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. Please read this agreement carefully before proceeding.We, “JOV Collection Ready Made Garments Group” maintains the http://jov.ae Website ("Site")

Shipping:

  • Order Processing: 24 Hours from the date of purchase.
  • Shipping within the UAE: 40 AED (2-3 business days)
  • Shipping within the GCC: 70 AED (3-5 business days 

Payment:

We accept payments currently only Cash On Delivery for UAE orders. Within few months, we will come up with more countries and payment methods in order to satisfy all our customers.

Returns and Exchanges:

we accept returns and exchanges only for damaged products or receiving wrong products.

Inventory:

In case of purchasing a product that is out of the stock in our inventory, we would be very happy to give you one of the two choices, either replace it with a similar product or refund the amount.

Use of Site:

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, we hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted us in advance. we reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believes that customer conduct violates applicable law or is harmful to our interests.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. we may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and we has no obligation to investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in.
Notice:we can ship from different warehouses. For orders with more than item, we may split your order into several packages according to stock levels at our own discretion.Thank you for your understanding.

User account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, we reserves the right to suspend accounts without further notice.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. we reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
we is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.
we has informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Christmas.
All orders reported as "delivered" by shipping companies are considered delivered. cannot be made liable of non-delivery in this case.

Order Cancelation

Customers can cancel their order at anytimebefore shipping it; please contact us by our email in Contact area.

Typographical Errors

While we strives to provide accurate product and pricing information, pricing or typographical errors may occur. we cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we is not responsible for the operation of or content located on or through any such site.

Remedies

You agree that we remedy at law for any actual or threatened breach of this Agreement would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.
No right or remedy of us shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.
No instance of waiver by us of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

General terms and Conditions:

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • Visa and Master Card will be accepted for payment in currencies - SAR,KWD,OMR,BHR,AED
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.

Shipping:

Order Processing: 24 Hours from the date of purchase.

Order Cancellation:

After confirming any order in our website, Customer can cancel it within 24 hours only ; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Shipping:

  • Shipping within the UAE: 40 AED (2-3 business days)
  • Shipping within the GCC: 70 AED (3-5 business days 

Payment: 

We accept payments currently only Cash On Delivery for UAE orders. Within few months, we will come up with more countries and payment methods in order to satisfy all our customers.

Returns and Exchanges:

we accept returns and exchanges only for damaged products or receiving wrong products.

Inventory: In case of purchasing a product that is out of the stock in our inventory, we would be very happy to give you one of the two choices, either replace it with a similar product or refund the amount.

Website ("Site")