Delivery Policy

J’ov Plus provides different payment methods for customers within the UAE and outside the UAE (GCC Countries except Qatar)
  • Within the UAE: customer can either pay online (using credit cards & debit card) or can choose for Cash on Delivery (COD)
  • Outside the UAE: customer can pay online using their credit card and/or debit card
 
Order Confirmation: Once the order has been accepted, the customer will receive an email confirmation of the order with full details. The customer will also receive a physical copy with the product.

DELIVERY
Jov.ae delivers across the UAE and GCC countries except Qatar (Bahrain, Kuwait, Oman and Saudi Arabia). However, some remote areas in the UAE are excluded from delivery. J’ov Plus holds the right to cancel the order and refund the amount for the order from an address which is excluded.
 
Delivery charges: flat delivery charges of AED 40 within the UAE and AED 70 outside the UAE are charged for each order made.
 
Delivery Type & Time: all the orders are processed as courier delivery through our partner Fetchr. Orders inside the UAE will be delivered within 3 days and outside the UAE will be delivered within 5 days. The courier partner will contact you to arrange a suitable time.

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